Social media communication and organizational communications...
Are they related? I believe they are, and that is what I have been trying to convey throughout this blog.
But you don't have to take it from me. Check out these academic articles on the topic, too.
If it's posted on the internet, it must be true... right? ;)
Fortune 500 Companies on Twitter is an article discussing just that - how big companies are using Twitter to its fullest potential, communicate with their stakeholders to find out what they want.
Letting Go is an article by Pat Galagan talks about the importance of social media in organizational communications. He discusses how social media can help organizations with their customer service, answering questions faster and connecting with experts.
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